The Effect of Workload Ethic and Occupational Safety on Employee Work Productivity

Abstract

This study aims to evaluate the effectiveness of employee training and development programs at PT. Syntax Corporation Indonesia, a retail company operating in Jakarta. Using a qualitative approach with a case study design, this study involved 15 respondents consisting of 10 employees and 5 managers. The results show that although training programs have been successful in improving employees' technical skills, there is a gap between the training materials and the specific needs of employees. The main challenge in implementing training is the limited time employees have to participate effectively due to the heavy daily workload. To increase the effectiveness of the program in the future, it is recommended to adjust training materials, improve facilities, and implement more comprehensive evaluations. This research makes an important contribution to the human resource management literature, especially in the retail sector, and offers practical recommendations for companies in optimizing employee training and development programs.